I am a software designer with experience in interaction design, user-experience, and software development. I’m most passionate about software as a social tool in an open and chaotic environment.
Interests and Goals
Mobile user experience, accessibility, internationalization and other fringe disciplines within user experience interest me most. I’m very technical, passionate, interested in the cutting edge, and generally enjoy project management. My current career goal is to be a product manager/product owner for something cool with a small mixed discipline team.
Resume
My resume is available for download in PDF and Word 2007 formats. It’s a little out of date, mostly because I’m pleasantly employed at Desire2Learn as a Product Designer right now.
Experience
UX and Design – My eduction and most recent roles role have centred around interaction design: designing easy-to-use, functional web based software. Early in my career I was lucky to work in the field of industrial automation, which is like user-experience for the anti-web. This included data collection, reporting, as well as usable, operator-friendly SCADA/HMI design, but under very different constraints.
Software Delivery – One of my competitive advantages is my ability to deliver. I don’t deliver projects late, poorly done, poorly documented, unmaintainable, or out of sync with the expectations of the client. I understand the nuances of externally-driven timelines and priorities, and how to expect and adapt to turbulence. I’ve been very lucky to have worked with good development and QA teams in the past, including a recent dive into a SCRUM process as the SCRUM-master.
Research – My academic research has focused on search & retrieval behaviour, tagging, and annotation. In the corporate world, I’ve researched a great deal of internationalization and accessibility technologies and user experience. This has been extremely rewarding work.
Large Institutions – I have been involved in several projects for large public sector institutions, particularly government funded agencies on fixed budgets. Agencies like this typically have broad requirements, risk-aversion, but require magic to happen without disturbing the functioning work environment.